Virtual Support Blog » Making your IT People a Shared Virtual Resource with Remote Support Solutions

    10.1.3 - Removed Time Zones

    The following list contains the time zones that have been removed from Bomgar version 10.1.3. If your Bomgar site’s time zone is currently configured for any of these listed below, you will need to select another time zone. Otherwise, your site’s time zone will be configured for “Africa/Abidjan”which is the first one in the list of remaining options.

    Bomgar B300v Virtual Appliance

    The Bomgar B300v Virtual Appliance gives enterprise organizations the benefits of Bomgar’s physical enterprise appliance, the Bomgar B300, in a greener, more flexible deployment model. Take advantage of the virtual infrastructure you already have in place by deploying Bomgar as a virtual appliance.

    Whiteboarding Virtual Support

    Are you wondering how Bomgar can help you virtualize your people and make your support organization more effective? In these whiteboard videos, we explain how companies like yours are overcoming inefficiencies, insecurities and access barriers by virtualizing support.

    More videos may be available on our Viddler or Youtube Channels.

Virtualizing Support

Secure Clouds? Right.

If we were to play a little game of free association, and the word I gave you to start with ...

Bomgar New Software Released

In May, our dev team churned out another great version of Bomgar software - Bomgar version 10.1. I've listed out ...

Remote control security webcast

Concerned about the security of data transferred during remote control sessions? Then John Ragsdale over at SSPA wrote a post ...

Virtual Support Reduces Support Costs and Improves Service Quality

You're invited to a free webinar today on "Reducing Customer Support Costs and Improving Service Quality with Remote Support". Enterprise ...

Events

HDI Service Management 2008 Conference

Bomgar will be attending this year’s HDI (Help Desk Institute) Service Management Conference in Miami, FL. More than 500 attendees are expected at the conference, which takes place October 15-16, 2008. This is HDI’s newest event which focuses on key topics in service management. To learn more about this event, click on the link http://www.thinkhdi.com/sm2008/. [...]

Product Information

10.1.3 - Removed Time Zones

The following list contains the time zones that have been removed from Bomgar version 10.1.3. If your Bomgar site’s time zone is currently configured for any of these listed below, you will need to select another time zone. Otherwise, your site’s time zone will be configured for “Africa/Abidjan”which is the first one in the list of remaining options.

Customers

Remote control security webcast

Concerned about the security of data transferred during remote control sessions? Then John Ragsdale over at SSPA wrote a post recently that should be useful to you.
In his post, Is your remote control security bullet-proof?, Ragsdale summarizes a recent webcast minicast covering the topic. The format is an “open discussion on security and compliance with [...]